Shipping policy
At OakBreeze, we aim to provide a simple and convenient shopping experience for customers worldwide.
Free Worldwide Shipping
We offer free shipping to all destinations worldwide. There are no additional standard shipping charges at checkout.
Estimated Delivery Time
Our estimated delivery time is typically:
7–10 business days
Please note that delivery times may vary depending on your location, customs processing, carrier delays, weather conditions, holidays, or other circumstances outside our control.
Order Processing
After your order is placed, it will be processed and prepared for shipment. Once your order has shipped, you may receive tracking information if available.
Please ensure that your shipping address is complete and accurate when placing your order. OakBreeze is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.
International Shipping
We ship internationally to customers around the world. International orders may be subject to customs inspections, import duties, taxes, or local regulations depending on the destination country.
Any customs fees, duties, or taxes required by the destination country are the responsibility of the customer, unless otherwise stated.
Delayed or Missing Orders
If your order has not arrived within the estimated delivery period, please contact our support team for assistance.
Email: support@oakbreeze.shop
Phone: (877) 764-3772
Please include your order number and shipping details so we can help you as quickly as possible.
Damaged or Incorrect Deliveries
If your package arrives damaged or you receive the wrong item, please contact us promptly with your order number and photos of the issue. We will review the case and provide an appropriate solution.